Chatting with user for feedback

Optimising your user test

by Sarah Newport • November 23, 2017

Preparation is key to optimising your user test. To enhance the amount of information you get from your participants, there are certain things you can do prior and during the session. Consider things like ambience, environment, speech and more. Simple speech It’s important not to overuse industry jargon. People will be understanding of some basic […]

Ask the right questions

Ask useful questions

by Sarah Newport • November 7, 2017

Questions should encourage thought and insightful answers. Without effective questions, the information you gather will have no impact on what you want to achieve. This means that each question you ask should provide an answer from which you can take action. This will help you reach your UX goals. Here are 5 tips to help […]